patient care           medical knowledge            interpersonal and communication skills professionalism          practice-based learning & improvement         system-based practice
 

PATIENT CARE

Residents must be able to provide patient care that is compassionate, appropriate, and effective for the treatment of health problems and the promotion of health. Residents are expected to:

1. Communicate effectively and demonstrate caring and respectful behaviors when interacting with patients and their families

2. Gather essential and accurate information about their patients

3. Make informed decisions about diagnostic and therapeutic intervention based on patient information and preferences, up-to-date scientific evidence, and clinical judgment

4. Develop and carry out patient Management plans

5. Counsel and educate patients and their families

6. Use information technology to support patient care decisions and patient education

7. Perform competently all medical and invasive procedures considered essential for the area of practice

8. Provide health care services aimed at preventing health problems or at maintaining health

9. Work with health care professionals, including those from other disciplines, to provide patient-focused care

How does the program deliver the opportunity for resident(s) to develop this competency?

1, 2, 5, 9. Daily opportunities to practice and improve inter-personal and communication skills interacting with patients, patients and health care staff.

2, 3 & 4. Daily opportunities to communicate with patients about their diagnosis and treatment plan.

1, 2, & 3. Daily opportunities to develop professional approach while interacting with Patients and health care staff in the OR, on the floor and in the clinic.

3, 6, 7 & 8.  Morbidity and Mortality Conferences are held once a month to review missed information, inappropriate management, technical errors, etc.

6. Residents have access to Web-CT and MD Consult, which enables their medical education and provides information relevant to patient care.

6. Information obtained from literature search, Journal Club, etc. is then applied to their patient population and monitored by faculty.

How does the program measure the resident(s) development of this competency?

3. Mock Oral Exams.

1 thru 9. Residents Biannual evaluations and 360 evaluations – All residents, upon completion of each rotation, (or twice a year) complete 360 evaluation forms on their fellow residents, faculty complete evaluation forms upon completion of resident’s rotations, and nurses and secretaries complete evaluations on the residents.

2 thru 8. Faculty review charts, both formally and informally (chart reviews & during clinic time), for writing skills.

1, 5, 7 & 9. Professionalism and sensitivity of the residents is evaluated by direct observation by faculty on a daily basis.

7.  Surgical case log is reviewed periodically to ensure adequate numbers and variety of cases.

How do you document the delivery and/or attainment of this competency by residents?

1 thru 9. Performance evaluations are completed every 6 months.

1 thru 9. Residents meet biannually quarterly with the program director.