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Continuity Clinic Notebook:

Chapter III. Adolescent Issues

Chapter 3 Index

A. General:
--
Approach to the Adolescent Patient

 

Managing Problem Health Behaviors in Adolescents

Robert Pendergrast, MD

Introduction: In order to manage health problems in teenagers, information about sensitive topics must be elicited.  Methods of doing this should include using transitions from one topic to the next, validating information, and using open-ended questions.  After gathering data, it must be managed properly, emotions recognized and handled, and only then can the patient be educated and a treatment plan negotiated:

1. Eliciting Honest Information About Sensitive Topics: Use an unhurried, non-judgmental method e.g. HEADS = home, education, activities, drugs, sex:

  Good Approach  Bad Approach
Home: Where do you live/who lives with you? Tell me about Mom and Dad
Education: What are you good at/ not good at?
 
How are you doing in school?
How are grades this year compared to last?
Activities: What do you do for fun/ with friends? Do you have any activities after school?
*Drugs: Many kids your age have tried drugs; have you and your friends tried them? Do you use drugs? What?
Sex: Tell me about sexual experiences you may have had. What do you do to protect yourself from AIDS? Are you sexually active? Tell me about your boyfriend/girlfriend?
*If get positive answers in this area, go directly to CAGE: cut back, annoyed, guilty, eye-opener:

Two positive responses are indicative of a major problem. (See previous page for CAGE details)

2. Medical Interview Techniques: A Three-Function Model:

A. Gathering data: --use transitions such as “now I would like to move on to....”

  • validate information: explain why you need the information
  • use open-ended questions and probe if need more information

B. Information management and handling of emotions: 

  • recognize patient’s emotions and reactions especially when hostile or defensive. e.g. “You seem annoyed/angry that your parents brought you here”
  • xhibit genuine concern for the patient by providing support and empathy.
  • anticipate patient’s anxiety about sharing information. “I know this may be difficult to talk about, but I would rather you give me accurate responses”

C. Educating the patient and negotiating a treatment plan:

  • give feedback of relevant data “I heard you say that....”
  • arrive at closure by summarizing information, and give a follow-up plan.

3. Intervention Talks Related to Stages of Behavioral Change: based on Prochaska/DiClemente

  1. Precontemplation: create doubt, increase patient’s awareness of risks/problems with behavior
  2. Contemplation: help weigh relative risks/benefits of behavior change; evoke reasons to change
  3. Determination: help patient determine best course of action to change behavior
  4. Action: help patient establish a clear plan of action to change behavior
  5. Maintenance: help patient identify and use strategies to prevent relapse
  6. Relapse: help patient renew process of change starting at contemplation 

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Department of Pediatrics  |  Medical College of Georgia
Please email comments, suggestions or questions to:
John T.  Benjamin M.D., 
jbenj@mcg.edu

February 27, 2004