Greenblatt Library links technology and learning
by Kathy J. Davies
The Greenblatt Library has continually upgraded its online services, but its role as a place for studying, finding information, accessing print materials and learning collaboratively remains unchanged. The library as a customer-centered, physical space continues to be vital, especially for students who can integrate services and resources needed to study, research and network with peers.
Wireless technology allows an increasing number of students to access library resources with laptops, PDAs and other mobile devices. Patrons anywhere in the building can tap into the resources of the networked computers in the commons area. Results can be found and saved on portable devices, eliminating the need to transfer files. Downloadable PDA resources are available via the Clarinet Stations on the first and second floors. PDA assistance and instruction related to health care is available.
Information access is easy with 24/7 availability of clinical and research resources such as medical databases, online multimedia and full-text articles from over 3,500 electronic biomedical journals. When finding the right information from the vast resources available proves challenging, the library faculty is available to assist in person, via e-mail and through GroupWise Instant Messenger service.
The library has designated liaisons for mission-critical programs to serve as points of contact and assistance for students, faculty and staff. Liaisons provide customized health care information literacy instruction; inform the MCG community about changes to library services; and address issues with access or use of library resources. For more information, visit www.lib.mcg.edu/services/liaisons.
This summer, the library collaborated with Information Technology Support and Services to renovate and refurbish the first-floor computer lab to improve ergonomics and esthetics. Individual and group work spaces have increased flexibility and functionality. Additions include round tables with computer clusters and collapsible tables for network usage and individual device storage. The IT Service Desk has been relocated to the first floor of the library (see related story). Future amenities include state-of-the-art lighting and a coffee bar.
– Ms. Davies is assistant professor and chair of education and information services at the Greenblatt Library.