Medical College of Georgia - Information Technology Support & Services
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Information Technology Support & Services

Services Tool Box

Browser Issues

  • Clear Your Browser's Cache
  • Common Problems with Plugins
  • Enable Java and JavaScript
  • Internet Explorer's Default Window Size

E-mail Troubleshooting

  • Windows Client User Guide
  • WebAccess Client User Guide
  • Cross-Platform Client User Guide
  • Client Frequently Asked Questions (FAQ)
  • Student e-mail tipsheet
  • Faculty and staff e-mail tipsheet

General Computing Help

  • Windows Vista and Internet Explorer 7
  • Find hard drive capacity
  • Find processor speed, memory & operating system
  • Find computer's IP address
  • Find computer's media access code (MAC) address
  • Removing all data and software from a hard drive
  • Battery Exchange Programs
    • Apple iBook G4 and PowerBook G4
    • Dell Battery Recall
    • HP Battery Packs

GeorgiaView Vista 8

  • Browsers/Software Compatibility
  • Java Configuration
    • Windows XP
    • Windows Vista
    • Mac OS
    • Correct Java version for GeorgiaView Vista 8
  • Support Tutorials
  • GeorgiaVIEW Vista Live Chat Support (for password resets)
  • Online Support Center (OSC)
  • Faculty Tutorials & Guides
  • Student Tutorials & Guides

  • Support & Services

    • Help
    • E-mail, Messaging, Mobile
      • Overview
      • E-mail
      • Messaging
      • Mobile Communication
      • MCG Alert
    • Networking
      • Overview
      • NetID
      • Request a netID
      • Reset Password
      • Wired
      • Wireless
      • Security
      • Phones
      • Video Conferencing
    • Computing & Printing
      • Computer Labs
      • Printing
      • File Storage & Backup
      • Hardware Recommendations
      • Software
      • Research Computing Support
    • Instructional Support
      • GeorgiaView Vista 8
      • Tutorials
        • Faculty Tutorials & Guides
        • Student Tutorials & Guides
      • Instructional Web Conferencing
      • Lecture Capture
      • Online Testing
      • Scantron Testing
  • About Us

    • CIO Message
    • Project Management
    • Policies, Procedures, Standards, Forms

Information Technology Support & Services


1120 15th Street
Augusta, GA 30912

706-721-4000


IT Service Desk, ITService@mcg.edu

 

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