Catalog of Services

Not all of the services that we provide are listed below. We are in the process of creating this web-enabled Catalog of Service. The Catalog of Service concept is similar to a department store catalog that can be browsed for the particular service sought. In the very near future the Catalog of Service will contain all of the services that we provide along with links to either pages containing more information about that service or links to the appropriate forms or on-line systems pertaining to that service. Thank you for your patience as we develop this web page.

Workstation

Install Computer
Install Component
Install Desktop Application
Install Groupwise
Install Peripheral
Install Personal Firewall
Install Virus Protection

Order PC
Order Mac
Setup Computer for Printing
Setup Enterprise Application
Setup Network (Fileserver) Access
Upgrade / Install Operating System
Update Patches / Service Packs

Printer

Order Printer

Install Printer
Install Component
Report a Problem

Peripherals

Order Handheld Device
Order Printer
Order Scanner

Install Handheld Device
Install Printer
Install Scanner
Report a Problem

Software Applications
Desktop Applications
Order Desktop Applications

Microsoft Office Suite
Corel Office Suite
Adobe Acrobat - Full Version
Adobe Acrobat Reader
Intellisync

Install Desktop Applications

Microsoft Office Suite
Corel Office Suite
Adobe Acrobat - Full Version
Adobe Acrobat Reader
Intellisync

Enterprise Applications
Install Enterprise Application

COOL
GroupWise
PeopleSoft Financials
PeopleSoft HRMS
Remedy

Report a Problem
Departmental or Personal Moves

Phone / Fax Moves
Workstation / Printer Moves
Employee Moves

Telecommunications

Order Phone
Order Phone Line
Order Phone Cable
Order Beeper
Order Fax

Request Cost Estimate on New Phone System
Charge Phone or Fax
Charge Fax Number
Move Phone or Fax
Return Beeper
Report a Problem with Phone Jack

Cabling

Request Cost Estimate for Cabling
Request Installation of Phone (Voice) Jacks
Request Installation of Data (Network) Jacks

Order Patch Cable
Report a Problem with Data Jack

Network & Internet Access

Request Activativation of Data Jack for Computer or Printer
Request Deactivativation of Data Jack
Request Static IP for Special Hardware or Application

Report a Problem with Network or Internet Access

Network and Email Accounts

Create Novell Account (access to file server)
Delete Novell Account (access to file server)

Create Groupwise Email Account
Delete Groupwise Email Account
Change Personal Info in Groupwise Address Book
Report a Problem with Network or Email Account

File & Folder Access

Request . . .
Additional Access to a File or Folder
Remove Access to File or Folder
Restriction that Access to File or Folder be Restricted or Removed
That a File or Folder be Restored from Backup

Report a Problem with File or Folder Access

Timeclocks

Request Installation of Timeclock
Request Removal of Timeclock

Report a Problem with Timeclock

Contact Us:
Information Technology Support & Services
1120 15th Street
Augusta, GA 30912
706-721-4000

Page maintained by:
ITSS