Help Index > Telecommunications

Call Forwarding / Transfer Calls

For use on Comdial and Single Line Telephones

Call Forwarding:

To Activate:

• Listen for   DIAL TONE
• Dial Activation Code   *74
• Listen for SPECIAL DIAL TONE
• Dial station number you are forwarding to
• Listen for ringing (See note below.)
• Advise station user of Call Forwarding
• Your calls will be forwarded until you Cancel from original phone

NOTE: If a BUSY TONE or no answer is received, it is necessary to repeat the same steps within a two-minute period to activate. When this is done, you will receive CONFIRMATION TONE.

• If trying to activate Call Forwarding and you get an error message, your phone is currently forwarded. You must Cancel Call Forwarding before proceeding.
• No rings will be heard from desk when your number is forwarded ON campus
• Half ring will be heard from desk when your number is forwarded OFF campus
• Voice Mail that answers will be on Call Forwarded number

To Cancel

• Feature must be canceled from phone number where Call Forward was activated
• Listen for   DIAL TONE
• Dial deactivation code   *73
• Listen for CONFIRMATION TONE
• Hang up

Transfer Calls:

To Transfer a Call

• Depress the SWITCHHOOK
• Listen for SPECIAL DIAL TONE
• Dial party you are transferring to
• Hear ringing

Note: If number is busy, not answering or wrong number, you must depress the SWITCHHOOK once to reconnect the party on hold

• Announce call
• Hang up

For Use on P-Phone

• Call forward button must be present on P-Phone
• Transfer call button must be present on P-Phone