Problem Using Version 5
The PDF was created by a newer version of Acrobat than you have. You open a PDF in Acrobat or Reader and see a
message box that looks like this:

(The title bar may say "Reader" or "Adobe Acrobat" depending on which application is trying to open the PDF) Follow the instructions in the section entitled "What to do about it"
Problem Using Version 6
Error occurs when attempting to save a PDF file that has been made
version 5 compatible using version 6.

Fix: Click OK. This will return the SAVE AS option box. Choose CANCEL. From the FILE menu choose REDUCE FILE SIZE... that will give you the Acrobat Version Compatibility option. Choose Acrobat 5.0 and later and Click OK. The SAVE AS option box will be presented again. Choose a new file name or leave the default file name and answer YES in the dialog box asking to REPLACE THE EXISTING file. Click SAVE.
What to do about it
Note: When accessing Acrobat (.pdf) forms, it is recommended that you click the right mouse button over the file link and save the file to your hard drive (using "Save Target As" or "Save Link As" or your browser's equivalent). Open the file on your hard drive using the application instead of your web browser.
Preventing the Problem
Contact Us:
Information Technology
Support & Services
1120 15th Street
Augusta, GA 30912
706-721-4000
Page maintained by:
ITSS