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Putting a halt to spam and junk mail

March 1, 2007

Are you tired of searching through your inbox, weeding out the junk? Unsolicited commercial e-mail, commonly known as spam, has become one of the largest problems on the Internet today. Just as some merchants send junk mail to your house, spammers send unsolicited e-mail with the hope that you will buy their products or services. Since it is very inexpensive to send an e-mail message, spammers can afford to send millions of them, even if only a small number of people respond. They send their messages from numerous different – often falsified – addresses, which make them hard to track.

There’s hope. While the MCG e-mail gateway blocks approximately 85 percent of the nearly 10 million messages received each month, it's difficult to centrally block everything. Using the GroupWise client, users can adjust the junk mail settings to accept e-mail messages from known users only. This keeps the in-box clean by moving mail from unwanted others to the Junk Mail folder.

Users should check the Junk Mail folder on a regular basis – daily, weekly, or monthly – to ensure wanted e-mails are not inadvertently trashed. If you find a message from a sender you trust, right click on it and choose "trust sender." This not only moves the message to your inbox, it also adjusts settings to keep messages from that sender or domain from being junked in the future.

See the ITSS help pages for Spam prevention tips and for step-by-step instructions on configuring GroupWise Junk Mail settings.

For additional questions, contact the IT Service Desk at 1-4000 or .

You may also visit the Service Desk in person on the first floor of the Greenblatt Library.

Hours of Service:
Monday — Thursday 7:30 a.m. - 7:30 p.m.
Friday 7:30 a.m. - 7:00 p.m.
Saturday  Noon - 4:00 p.m.
Sunday  2:00 p.m. - 6:00 p.m.