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Where are your electronics?

June 7, 2007

The security of mobile devices is in question now more than ever. Mobile devices are getting smaller, while at the same time carrying more confidential information. The challenge is securing these devices and the information they contain. Once stolen, chances are you will never see them again.

Recent studies report that 40 percent of mobile-device users have lost phones and 25 percent have lost laptops or PDAs – often in a public venue. Of the 350,000 laptops, 232,000 phones and 35,000 PDAs lost or stolen in the United States during 2001, less than one-third were returned to their owners.

Protect your identity, credit cards and open files. Use locks, passwords and data encryption, and take these preventive measures:

• Keep a separate record of the make, model and serial number of your mobile devices.
• Register your device with the manufacturer to document ownership.
• Never leave your mobile device unattended.
• Keep your mobile device in your hand, pocket, bag, belt-carrier or purse. When not in use, lock it out of sight.
• Encrypt confidential personal information or stored data to prevent unauthorized access.
• Maintain a data backup.
• Enable built-in logons and locks.
• Use a sturdy laptop carrying case that doesn't advertise “laptop inside.”
• Use a cable locking device.

If an item is lost or stolen on campus, contact Public Safety. If the item is MCG property, report the loss to the department manager. Off campus, contact local law enforcement; a police report is needed for insurance reimbursement.

BlackBerry users on the MCG BlackBerry Enterprise Server should immediately call the IT Service Desk at ext. 1-4000 as soon as they realize the device is missing. A signal can remotely disable it and erase confidential data. When the device is found or replaced, a reactivation code will restore all data. BlackBerry owners not using the BES server can contact their service provider for the same protection.

For additional questions, contact the IT Service Desk at 1-4000 or .

You may also visit the Service Desk in person on the first floor of the Greenblatt Library.

Hours of Service:
Monday — Thursday 7:30 a.m. - 7:30 p.m.
Friday 7:30 a.m. - 7:00 p.m.
Saturday  Noon - 4:00 p.m.
Sunday  2:00 p.m. - 6:00 p.m.