Help Index > E-mail & Messaging Help
About rules
Use "Rules" to define a set of conditions and actions to be performed when
an item meets those conditions. When you create a rule, you must do the
following:
- Name the rule
- Select an event.
The event is the trigger that starts the rule
- Select the types of
items that will be affected by the rule
- Add an action. The
action is what you want the rule to do when it is triggered
- Save the rule
- Make sure the rule
is enabled
From the Menu Bar: Select "Tools"
then "Rule"...
In the "Rules" window, Click the "New" Button...

You can specify many options to limit which items a rule affects. For
example, you can apply a rule to only accepted appointments, to items with a
certain word in the Subject box, or to items with a high priority. Use "Define Conditions" to limit your rules further.
To create a rule
- Click Tools > Rules > New.
- Type a name in the "Rule name" box.
- Click the "When event is" pop-up list > click an event to trigger the rule.
- If you clicked New Item, Startup, Exit, or User Activated, click one or more sources for the item. For example, click Received and Posted.
OR . . .
- If you clicked Filed Item, Open Folder, or Close Folder, click the folder
icon > a folder > OK to display the folder name.
- Click one or more types of items you want the rule to act on in the Item
Types list.
- If you want to further limit the items affected by the rule, click Define
Conditions > click the appropriate conditions > OK.
- Click Add Action > click the action you want the rule to perform.
- Some actions such as Send Mail and Reply require you to fill in
additional information.
- Click Save.