Help Index > E-mail & Messaging Help

E-Mail client comparison

Below is a quick comparison table of the three clients for GroupWise and a comparison of other popular e-mail packages:

• PC client; preferred way to connect to GroupWise using a PC.
• JAVA client; a cross platform client which works on Mac OS 10.3.4 and Linux.
• Web client; can be used from any machine running a current Browser.
• Outlook, Entourage, and Eudora;  popular POP/IMAP e-mail systems.

Client	Groupwise - Version			Outlook	Entourage	Eudora
	PC 6.5	JAVA(Mac/Linux)	Web 6.5
Feature
Send E-mail	Yes	Yes	Yes	Yes	Yes	Yes
Receive E-mail	Yes	Yes	Yes	Yes	Yes	Yes
E-mail Properties	Yes	Yes	Yes	No	No	No
Viewing Attachments	Yes	No	Yes	No	No	No
Open Attachment with Original Application	Yes	Yes	Yes	Yes	Yes	Yes
Saving Attachments	Yes	Yes	Yes	Yes	Yes	Yes
QuickViewer	Yes	Yes	Yes	Yes	Yes	Yes
Modify Column view	Yes	No	No	Yes	Yes	Yes
Add/Remove Folders	Yes	Yes	Yes	Yes	Yes	Yes
Rename Folders	Yes	Yes	No	Yes	Yes	Yes
Move Folders	Yes	Yes	No	Yes	Yes	Yes
Send Appointments	Yes	Yes	Yes	Yes1	Yes1	No
Receive Appointments	Yes	Yes	Yes	Yes2	Yes2	Yes2
Appointments Properties	Yes	Yes	Yes	No	No	No
Busy Search	Yes	Yes	Yes	No	No	No
Send Tasks	Yes	Yes	Yes	Yes1	Yes1	No
Receive Tasks	Yes	Yes	Yes	Yes2	Yes2	Yes2
Tasks Properties	Yes	Yes	Yes	No	No	No
Send Notes	Yes	Yes	Yes	Yes 1	Yes 1	No
Receive Notes	Yes	Yes	Yes	Yes 2	Yes 2	Yes 2
Notes Properties	Yes	Yes	Yes	No	No	No
Custom Views (multiple signatures)	Yes	No	No	Yes	Yes	Yes
Proxy to someone	Yes	Yes	Yes	No	No	No
Give Proxy Access	Yes	Yes	Yes	No	No	No
Change Password	Yes	Yes	Yes	No	No	No
Send Options	Yes	Yes	Yes	Yes 3	Yes 3	Yes 3
Tracking Options	Yes	Yes	No	No	No	No
Printing – Calendar	Yes	Yes	Yes	Yes	Yes	Yes
Printing – Message	Yes	Yes	Yes	Yes	Yes	Yes
Printing – Addresses	Yes	Yes	No	Yes	Yes	Yes
Address Book, Name Completion	Yes	Yes	No	Yes	Yes	No
Address Book, Name Completion order	Yes	Yes	No	No	No	No
Address Book, Display Order	Yes	No	No	Yes	Yes	Yes 4
Find (Search)	Yes	Yes	Yes	Yes	Yes	Yes
Filter	Yes	Yes	No	Yes	Yes	Yes
Archiving	Yes	Yes	No	Yes	Yes	Yes
Rules	Yes	No (In Next Version)	Yes	Yes	Yes	Yes
Spell Checker	Yes	No (In Next Version)	Yes	Yes	Yes	Yes
Junk Mail Handling	Yes	No (In Next Version)	No	Yes	Yes	Yes

1. You can create appointments, notes, and tasks, but they will be stored on your local system and only apply to you.
2. You can receive appointments, notes, and tasks, but they will show up as normal e-mail messages if the client is in POP mode. In IMAP mode, they will show up in the IMAP Calendar folder in Eudora as messages with attachments that have an ICS extension. The attachment, when opened, will let you add the item to your iCal calendar. In Entourage, the items show up in your IMAP Calendar folder as well. In addition, the non-posted items will show up in your Entourage calendar. Declining an item will delete it from your Entourage calendar. Finally, the sender of the calendar items will not receive any indication as to whether an item was accepted or rejected by someone using one of these clients.
3. Some options (such as priority) are available while others (such as sending a message at a specified time) are not. While a client may support delayed sending, the client has to be running at the time the send is supposed to occur. With Groupwise, the delayed send is handled by the server and can occur even if the sender’s computer is turned off at the time the send is set to take place.
4. While this option is available for Eudora’s address books, this option is not available on the LDAP address book search, as the information returned is just a list of text which is not parsed into Eudora’s address book format for custom display. Additionally, the search in Eudora is based on a person’s user ID only. So, searching on a person’s first or last name would generally return no results (unless someone’s user ID happened to match another user’s first or last name). However, the ? wildcard is supported for any single character.

Additional notes:
Groupwise is ready to run out of the box. Other e-mail clients have to be configured to connect to the SMTP server and authenticate in order to send mail. Groupwise has access to a complete address book which includes names, e-mail addresses, phone numbers, locations, departments, building and room addresses, etc. Other clients have to access the LDAP address book, which has less information, basically just the names and e-mail addresses. In addition, Groupwise shows the complete address book while the LDAP address book has to be queried for information, so browsing the address book is not available. While Groupwise contacts the e-mail server directly to conduct e-mail transactions, third-party clients must contact the SMTP server and either the IMAP or POP servers in order to send and receive e-mail, which adds two more possible points of failure to the e-mail process.