General Information
What is the “MCG EXPRESSCARD” and how
does it work?
Your picture ID card is your MCG ExpressCard! Your MCG ExpressCard gives
you the option and ease of cash-less purchases with general funds called MCG
EXPRESS DOLLAR$ that are accepted at ALL participating card locations.
Depending on your anticipated campus spending needs, you deposit an amount of money to your account. Every time you make a purchase at locations accepting the MCG EXPRESSCARD, your ID is passed through a card reader and the amount of the purchase is electronically deducted from your account via the magnetic stripe on the back of the card. Your card must be presented at the time of each transaction. If your balance is lower than the transaction, your purchase will not normally be deducted, so you shouldn’t overdraw your account. Every time you make a purchase with your card, the remaining balance will be displayed, so you’ll always know how much you have left in your account.
Who is eligible?
Anyone with a valid MCG picture ID card that is employed or enrolled at
the Medical College of Georgia, or MCG Health, Inc. is eligible. Frequent
visitors or guests may request a non-photo card/account.
What are the benefits of using the MCG
ExpressCard?
Your MCG ExpressCard saves you time and money!
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Access... You can manage your account ONLINE at www.mcg.edu/express – check your balance, view transactions, and make deposits 24/7 from any computer with internet access.
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Security... It’s safer than carrying cash. Leave your wallet locked up and use your ID. Since your photo and encoded information are on the MCG ExpressCard, it is very difficult for someone else to use your card and your account can be blocked if you lose or misplace the card.
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Convenience...You no longer have to fumble for money or change to pay for refreshments, snacks, meals, books, supplies, copies, or print at participating locations. Unlike credit cards, there are never bills or finance charges to worry about...And it’s really fast!
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Control... It’s an excellent money management tool helping you budget and plan for your campus needs. Locations accepting the card routinely offer special discounts available only to MCG ExpressCard users.
How do I sign up?
It’s easy to open an MCG ExpressCard account. Just complete, sign and
return the application attached to the brochure. Your completed form and your deposit may be
mailed or brought in person to the MCG Express Office located in the Student
Center. There is a one time activation fee of $10.00.
Is there a required initial deposit
amount?
The amount of your initial deposit depends on your needs. The suggested
initial deposit to open a MCG ExpressCard account is $25. The minimum
deposit thereafter is $1.
Can I make additional deposits?
Certainly! Once an account has been opened, additional deposits can be
made at any time by mail, online, or in person at the MCG Express Office.
You may make deposits by cash, check, or bank card.
Can I take cash out?
No, you cannot take cash out. You can only make deposits and charge
purchases to your account. Your purchase amounts are deducted from your
account and your remaining balance is displayed at the card readers. Cash
refunds are not made for merchandise approved for return. A credit will be
made to your account for the purchase amount of the returned merchandise.
How can I keep track of my transactions?
Transactions are recorded by time, date, location and amount. Account
statements may be obtained upon request at the MCG ExpressCard office in the
Student Center. You can also check your balance and view your transaction
history online at www.mcg.edu/express.
How long does my account remain active ?
Your account remains active and fund balances carry forward as long as
you are enrolled or employed. For your protection, the MCG ExpressCard
office reserves the right to temporarily deactivate an account not used
during a consecutive 90-day period. When you wish to resume using your MCG
Express account, it may be restored by contacting the MCG ExpressCard office
(by phone or in person).
What if I lose my card?
Remember, your MCG ExpressCard acts like cash; it must be protected.
Lost or stolen cards should be reported as soon as possible to prevent
unauthorized use. If you do not report the loss of your card, you are
responsible for all charges made. To report a lost or stolen card, you may
call or visit the MCG ExpressCard office (706-721-9939), or the MCG Public
Safety/ID Badging office (706-721-8113), Lost or stolen cards may also be
deactivated online at
www.mcg.edu/express anytime, 24 hours a day. The rightful owner may
reactivate the account at the MCG ExpressCard office or at the MCG Public
Safety/ID Badging office when the missing card is recovered or replaced.