- What are the business hours and where are you located?
- Our hours are from 7:30 am to 4:00 pm Monday through Friday
- We are located on the second floor of the Kelly Administration Building in room 2004
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- When are tuition and fees due?
- Tuition and fees are always due before the first day of class. You can pay in person until 4:00 the Friday before the first day of class, or you can pay on PULSE until midnight the Sunday before class.
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- When are late fees placed onto my account?
- A $50.00 late fee will be placed onto your account on the first day of class if tuition and fees have not been paid or if there is no financial aid in memo status on your account. Housing and parking charges are considered part of tuition and fees.
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- What does Financial Aid in memo status mean?
- Financial Aid in memo status is aid that has been applied for by the Financial Aid office on your behalf, but has not yet been received from your lender. If your Financial Aid memo status is greater than your tuition and fee balance, no payment is needed prior to the first day of class. If your memo status will not cover the tuition in full, any balance remaining must be paid for prior to the first day of class. View your aid award status on the Financial Aid link on PULSE.
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- What forms of payment can I use to pay my tuition and fees bill?
- WebCheck online is available through PULSE at no additional cost.
- Credit Card payment (MC, Amex, and Disc only) is available on PULSE for 2.75% of the balance due.
- Cash, checks, money orders, or traveler’s checks are accepted at the Cashier’s Office in person.
- You may also wire funds for tuition and fees if you cannot submit a check from the account that you use for payment, as long as the transaction is set up in advance of the due date, and the funds are received by the due date.
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- How do I pay my bill online through PULSE?
- Log onto PULSE
- Go to Student Services and Financial Aid
- Go to Student Records
- Go to Account Summary By Term
- Choose either “pay by check” or “pay by credit card” at the bottom of the page and follow the prompts.
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- When can I expect my financial aid overage refund?
- Your financial aid refund for each term will be processed the day after the drop/add period has ended, which is normally the 5th day of class. This refund will be for any balance remaining after all tuition and fees for the term have been paid.
- If you have signed up for eDeposit please allow 24 -48 hours for the funds to show up in your bank account. If your bank doesn’t process on the weekends it may be Monday or Tuesday of the following week before funds are received in your account.
- If you have not signed up for direct deposit your refund can take up to 10 days to receive as it is sent to you by mail to your most current mailing address on file. If you address becomes invalid at anytime you may change it on PULSE.
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- How do I sign up for direct deposit (eDeposit)?
- Log onto PULSE
- Go to eDeposit
- Fill in your banking information (checking or savings account information) and submit
- You may also change your account information at anytime that it becomes invalid. Please make sure to inactivate your current account before entering a new one.
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- If I have to pay my tuition-and-fees out of pocket how do I get refunded once my loans/scholarships have been received and applied to my account?
- When your loans/scholarships have been applied to your account a refund check will be issued to you.
- Refunds are processed on Wednesday and Friday of each week, outside of the normal registration period.
- If you have signed up for direct deposit please allow 24 -48 hours for the funds to show up in your bank account. If your bank doesn’t process on the weekends it may be Monday or Tuesday of the following week before funds are received in your account.
- If you have not signed up for direct deposit your refund can take up to 10 days to receive as it is sent to you by mail to your most current mailing address on file. If your address becomes invalid at anytime you may change it on PULSE.
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- If I incur a parking fine or other institutional charges, where should I make my payment?
- All parking fines and other institutional charges are billed to your PULSE account, and should be paid within 10 days of incurring the charge. You can pay online on PULSE or at the Cashier’s Office. Your account should be checked routinely throughout the term to ensure any additional fees are paid.
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- How can I access my 1098-T tax form?
- Log onto PULSE and select Student Services and Financial Aid
- Select Student Account
- Select Tax Notification. Enter the tax year in the prompt. The 1098-T form will appear
- This form can be printed for use in tax preparation.
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