Our Mission
To optimize quality of care by strengthening partnerships between patients, families and healthcare providers.
Vision Statement
Our vision is to be a national leader in patient- and family-centered teaching, research and care.
Background
In 2004, the Medical College of Georgia in association with the MCG Health System, Inc. established the MCG Center for Patient- and Family-Centered Care (CPFCC) to promote active partnerships among patients, their families and healthcare providers in the giving and receiving of healthcare services.
The Center helps integrate a patient- and family-centered approach into academic education and research.
The work of our nationally recognized Center is reaping benefits. Improved safety, increased patient satisfaction and staff retention are directly attributed to our embodiment of a more patient- and family-centered focus among hospital units and clinics at the Medical College of Georgia.
Our Values
Six core values guide our patient- and family-centered partnerships, mission and leadership vision.
Collaboration
The capacity to work in such a way that the diverse views of participants in any given issue are embraced, considered and reflected in the solution.
Empowerment
Every individual participating in a health care experience including caregivers, patients and family
members should be strengthened by the process and enabled in the use of their knowledge and skills.
Respect
Individuals including patients, families and health professionals demonstrate consideration for the viewpoints, backgrounds and knowledge of others working in non-hierarchical systems.
Flexibility
The ability to plan and deliver evidence-based health care that also reflects individualized needs and preferences.
Information sharing
The willingness to provide information with sufficient detail to meet requested or anticipated needs in ways that are supportive and helpful.
Discovery and Learning
Development occurs through rigorous scholarship and creativity permitting continuous advancement and growth.
“The Center for Patient- and Family-Centered Care provides a center of gravity for what we know about this essential philosophy of care that strengthens partnerships between patients, families and health care providers.
It also provides an opportunity to find still better ways to fortify those partnerships and to imbed this collaborative approach in the hearts and minds of future health care providers.”
- MCG President Daniel W. Rahn
Center for Patient- and Family-Centered Care
Greenblatt Libarary, AB-152
1120 15th Street
Augusta, GA 30912
706-721-8291
Christine O'Meara, comeara@mcg.edu
All rights reserved.
