Values

Our concept of patient- and family-centered care is based on six distinct, but related values.

Collaboration

It is important to involve those in need of care as partners in the process. Diverse views of participants in any given issue are embraced, considered and reflected in the solution.

Empowerment

Every individual participating in a health care experience including caregivers, patients and family members should be strengthened by the process. They should be enabled in the use of their knowledge and skills.

Respect

Individuals including patients, families, and health professionals demonstrate consideration for the viewpoints, backgrounds and knowledge of others working in non-hierarchical systems.

Flexibility

The ability to plan and deliver health care which is evidenced based but also reflects individualized needs and preferences.

Information Sharing

The willingness to provide information with sufficient detail to meet requested, anticipated needs in a manner which is supportive and helpful.

Discovery and Learning

Development occurs through rigorous scholarship and creativity permitting continuous advancement and growth.