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MCG School of Dentistry Quality Assurance Manual
Examination, Diagnosis and Treatment Planning the Assessment of
Clinical Quality
General Guidelines
The overall quality of dental health care rendered to patients will
in the long run be governed by the thoroughness of the initial
examination, diagnosis and sequence of treatment planning. For example,
a well-carved and highly polished restoration placed within a tooth of
questionable periodontal integrity, or a fixed prosthodontic appliance
used in the same situation, would raise questions as to the
practitioner’s diagnostic judgment.
In evaluating a patient for comprehensive dental
care, it is advisable to follow a definite sequence in effecting an
acceptable examination, diagnosis and treatment plan.
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Securing and evaluating a medical history
to identify predisposing conditions that may affect treatment or
patient management.
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Securing and evaluating a dental history,
including the chief complaint or reason for visit.
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Inspecting the extraoral head and
neck tissues.
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Inspecting the intraoral hard and soft
tissues.
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Making the necessary radiographic
examination.
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Making impressions for diagnostic models
where indicated.
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Determining from an evaluation of all of
the above examination criteria the proper sequence of treatment to
be rendered.
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Discussing with the patient the recommended
treatment, alternative treatments and their limitations, fees
involved and methods of payment.
The need for periodic radiographic examination as
a tool for proper diagnosis and treatment, as well as a preventive aid,
is an accepted philosophy. The following guidelines for the proper use
of these examinations should be adhered to:
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Initial Examination:
Radiographs that are sufficiently current and of diagnostic quality
to allow for proper evaluation and interpretation of the oral
status.
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Recall:
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At the appropriate interval, as
indicated by the patient’s general oral condition and the
judgment of the attending dentist, posterior bite-wing plus
anterior periapical radiographs may be included in the
examination.
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Full-mouth radiographic survey should
not be taken more often than every three years in the absence of
specific indications for more frequent radiographs.
Properly exposed and developed radiographs
should exhibit the following characteristics:
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Sufficient density and contrast to
differentiate the various structures of the teeth, the periodontal
ligaments, the supporting bone and normal anatomic landmarks.
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The entire root arid surrounding bone in
periapical radiographs.
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Minimum distortion of image and lack of
overlapping images.
Radiographs should be retained as part of the
patient’s records so they can be reviewed serially. The amount of
radiation exposure to the patients and dental personnel should be
minimized by the use of accepted methods of radiation protection.
Quality Evaluation Criteria
|
ITEM |
RATING AND EXPLANATION |
|
MEDICAL
AND DENTAL
HISTORY |
ACCEPTABLE |
NOT ACCEPTABLE |
|
Recorded on chart with notation of
periodic updating. Any significant history noted in a
conspicuous way on patient’s records (e.g., drug allergy,
rheumatic heart, heart disease, etc.). Consultation with
patient’s physician when indicated by information elicited in
history. |
No medical and past dental history
taken or recorded. No evidence of updating. No evidence of
consultation with patient’s physician where such consultation is
indicated. |
|
INSPECTION OF EXTRAORAL
HEAD AND NECK TISSUES |
Recorded with notations of periodic
updating at recall examinations (e.g., swellings,
lymphadenopathy, skin texture, etc.).
|
Not recorded. No evidence of
updating.
|
|
INSPECTION OF INTRAORAL HARD AND
SOFT TISSUES |
Recorded in systematic manner
(e.g., lips, cheeks, tongue, floor of mouth, throat, hard and
soft palates, gingiva; teeth: mobility, pocket formation,
restorations satisfactory and unsatisfactory, caries, etc.) |
Not recorded. No evidence of
updating |
|
RADIOGRAPHIC EXAMINATION |
I. All areas of proposed treatment
visible on radiographs.
2. Radiographs within a
satisfactory range of
density and contrast.
3. Root apices visible on
periapical films.
4. Crown image not overlapped on
bite-wings.
|
1. Proposed treatment areas not
visible.
2. Poor film contrast and/or
density.
3. Apices of teeth not visible on
periapicals.
4. Crown image overlapped on bite-
wings.
5. Excessive elongation or
foreshortening. |
|
DIAGNOSIS |
A specific diagnosis recorded. |
No diagnosis recorded. |
|
TREATMENT PLANNING |
In general, the following is a
suggested sequence:
1. Relief of pain and non-elective
surgery.
2. Elimination of infection,
3. Discussion with patient of the
possible causes of
any disease so that when treatment
is instituted
elimination of these causes will
effect a more lasting
result.
4. Thorough prophylaxis.
5. Treatment of caries.
6. Periodontal treatment and
elective surgery.
7. Prosthodontic replacements.
8. Placement of patient on recall. |
Inappropriate sequence of diagnosis
and treatment planning (e.g., construction of a final prosthesis
without first removing all caries). |
|
PATIENT CONSULTATION |
1. Adequate documentation of the
review of the treatment plan; alternative treatment (if any),
limitations of treatment, fees for services and payment methods
discussed fully with patient.
2. Referral to other health care
providers should be made and documented when warranted. |
Patient has not been informed of
treatment alternatives |
The Medical College of Georgia
is an Equal Opportunity Educational Institution. |