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MCG School of Dentistry Quality Assurance Manual

The Assessment of Clinical Quality and/or Professional Performance

Terminology

  1. General guidelines review definitions, purposes, special considerations and rules pertinent to the assessment of clinical quality and/or professional performance for each dental service or care component for which assessment is deemed necessary.
  2. Rating system for quality evaluation provides a rationale for the rating of clinical quality and/or professional performance in one of two rating categories: Acceptable and Not Ac- acceptable.
  3. Standards are professionally developed expressions of the variations from a criterion which are satisfactory.
  4. Quality Assessment Criteria are predetermined elements of care against which aspects of the quality of service may be judged.
  5. Acceptable covers clinical quality and/or professional performance that meets all Quality Assessment Criteria.
  6. Not Acceptable covers clinical quality and/or professional performance which does not meet Quality Assessment Criteria and is either now producing damage to the patient’s general or dental health or is likely to cause future damage.
  7. List of Services to be Indexed:
  • History and Clinical Examination; Diagnosis; Treatment Planning, including Radiographic Examination
  • Endodontics
  • Implant Dentistry
  • Operative Dentistry
  • Oral Surgery
  • Orthodontics
  • Pediatric Dentistry
  • Periodontics
  • Prosthodontics, complete
  • Prosthodontics, fixed
  • Prosthodontics, removable
  1. Code for Rating System
    A = Acceptable             NA= Not Acceptable

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Patient Services
School of Dentistry | Medical College of Georgia
Please email comments, suggestions or questions to:
Linda Kimberly,

December 19, 2005