Resident Complaint Policies and Procedures

A complaint is defined by the Commission on Dental Accreditation as one alleging that a Commission-accredited education program, or a program which has an application for initial accreditation pending, may not be in substantial compliance with Commission standards or required accreditation procedures.

Required Notice of Opportunity And Procedure to File Complaints with the Commission

Each program accredited by the Commission on Dental Accreditation must develop and implement a procedure to inform students of the mailing address and telephone number of the Commission on Dental Accreditation. The notice, to be distributed at regular intervals, but at least annually, must include but is not necessarily limited to the following language:

The Commission on Dental Accreditation will review complaints that relate to a program’s compliance with the accreditation standards. The Commission is interested in the sustained quality and continued improvement of dental and dental-related education programs but does not intervene on behalf of individuals or act as a court of appeals for individuals in matters of admission, appointment, promotion or dismissal of faculty, staff or students.

A copy of the appropriate accreditation standards and/or the Commission’s policy and procedure for submission of complaints may be obtained by contacting the Commission at 211 East Chicago Avenue, Chicago, IL 60611-2678 or by calling 1-800-621-8099 extension 4653.

Complaints may also be made to:

1. Your Program Director, or

2. Dr. Jim Barenie, Associate Dean for Academic Affairs and Advanced Education (AD1110)

The Medical College of Georgia is an affirmative action/equal opportunity educational institution that prohibits discrimination on the basis of age, disability, gender, national origin, race, religion, sexual orientation, or status as a Vietnam War Era veteran.