References

Title Page

Executive Summary

Chapter I:

     Problem Statement
     Definitions
     Background
     Research Objective

Chapter II:
Literature Review

     Shelf Reading and
        Shelving
     Staff Motivation
     Staffing and Training
     Benchmarking

Chapter III:
Methodology

     Type of Research
     Hypotheses
     Units of Analysis
     Data Usage
        Indicators
     Population/Sample

Chapter IV:
Data Analysis

     Reliability and
       Validity
     Scope and
       Limitations
     Analysis
     Results
     Summary

Chapter V:
Summary, Conclusions and Recommendations

     Summary
     Conclusions
     Recommendations

References

Appendixes

List of Tables

List of Charts

References

Banks, J. (1991). Motivation and effective management of student assistants in academic libraries. Journal of Library Administration, 14(1), 133-154.

Buchanan, H., & Marshall, J. (1996). Benchmarking reference services: Step-by-step. Medical Reference Services Quarterly, 51(1), 2-13.

Caywood, C. (1992). How to hire library shelvers. School Library Journal, 38, 35.

Kendrick, C. (1991). Performance measures of shelving accuracy. Journal of Academic Librarianship, 17(1), 16-18.

Lowenberg, S. (1989). A comprehensive shelf-reading program. Journal of Academic Librarianship, 15(1), 24-27.

Marshall, J., & Buchanan, H. (1995). Benchmarking reference services: An introduction. Medical Reference Services Quarterly, 14(3), 59-73.

Owens, S. (1992). Does shelf-reading affect your library’s image? Ohio Libraries, 5, 14-17.

Pedersen, W. (1989). Statistical measures for shelf-reading in an academic health sciences center library. Bulletin of the Medical Library Association, 77, 219-222.

Sharp, S. C. (1992). A library shelver’s performance evaluation as it relates to reshelving accuracy [Brigham Young University study, 1988-89]. Collection Management, 17(20), 177-192.

Sweetland, J. (1988). Time required for shelf reading--A case study. College & Research Libraries, 49, 75-77.

Williams, R. (1990). Computer-assisted instruction for student book shelvers using dBase III+ [presented at CIL Conference’90]. Library Software Review, 10, 35-36.

Library | Medical College of Georgia

Please email comments, suggestions or questions to:
Jackie Rodgers, jrodgers@mail.mcg.edu.
September, 1998