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Appendix E   Making A Difference for our Users A Commitment to Library Service Outcomes Goal: Provide Effective and Efficient Information Resources Library users are easily able to find current books appropriate to their needs on the shelves.      Method: Maintain bibliographic integrity of the collection through the      use of standards and technology. Weed the collection of outdated      materials using usage data. Determine curriculum needs through      liaison activities. Library users will receive articles electronically via email, quickly and without a trip to the library.      Method: Implement desktop delivery of articles Library users will be able to initiate their own ILL requests and obtain real-time status of their request.      Method: Implement Voyager ILL Module Library users will have convenient interactive library web pages with the most current, accurate information available to them.      Method: Procedures will ensure that updated information is added      quickly (within 7 days), new information is added quickly (within 14      days), and broken links are identified and resolved regularly      (monthly). The Library Web Committee will improve the content and      navigability of the Library Web pages. Goal: Increase and Integrate Instruction Within All Curricula Students will understand, learn and achieve goals and objectives for each library course or course segment      Method: Library faculty will develop teaching goals and objectives for      all library courses and will use qualitative teaching methods and      objective assessment instruments to ensure students are learning. Students will exhibit improved knowledge and retention through learning and application of research skills within a practical context      Method: Strengthen discipline / subject liaison program through      collaborative / team teaching in liaison subject matter areas Goal: Provide Current Facilities and Technologies to Meet Educational Needs Library users will be able to access information resources for research and education at the point of need within the library      Method: Provide a wireless network and ability to checkout laptops      with wireless cards which can be used throughout the library. Distance Learners will develop improved knowledge and capabilities in health informatics      Method: Construct new interactive, technology based library      education programs to meet needs of distance and onsite learners Library users will have a comfortable and well-organized environment conducive to learning.      Method: Monitor and respond to facility needs such as temperature,      lighting and broken furniture. Goal: Expand access to Special Collections services and facilities The MCG community, historical researchers, and donors will be provided a balance between usability and preservation of the collection      Method: Apply professional preservation and digitization practices to      the collection and create useful finding aids. Historical researchers, both local and distant, will have web access to images of the Special Collection instruments, artifacts, photographs and manuscripts on the web.      Method: Digitize images of Special Collections materials and provide      a searchable web interface. The MCG community and beyond will have increased awareness and knowledge of the history of medicine as it applies to the Greenblatt Library, MCG and the local community.      Method: Tours, exhibits, publications and other methods of      communication will be created or enhanced. Strong collaborative ties      will be developed with MCG departments and units, historical and      medical societies, and other interested individuals. Goal: Provide library resources ands services to the extended MCG community. Patients will gain improved access to health based information within the hospital and /or clinics      Method: Develop kiosk-based means of providing information access      and delivery to patients & families in hospitals and clinics Health professionals will be able to gain knowledge of Ovid use while earning CME credits.      Method: Offer CME classes for Ovid to each of the AHEC Centers. AHEC preceptors and students will be able to use additional resources available through the Greenblatt Library      Method: Partner with Greenblatt Library for resource opportunities      and services through the National Library of Medicine Loansome Doc      resource sharing program. AHEC preceptors and students will learn of free and valid resources available to them.      Method: Offer information about quality health sciences databases      available to them. Health professionals in AHEC communities will receive information about events, people, and resources related to the AHEC mission in Georgia.      Method: Provide web pages for AHEC program office and for      Foothills, Magnolia and SPCC-Atlanta AHEC Centers.

Copyright 2003 Medical College of Georgia All rights reserved	Greenblatt Library  |  Medical College of Georgia Please email comments, suggestions or questions to: Tamera Lee, tlee@mail.mcg.edu March 18, 2003